Leading automotive company
Top US firm increases payment arrangements 40% while reducing costs more than US$2 million
Case Study
Client: Leading US automotive company
Challenge: Implement automated early-stage collections program to seamlessly enable customers to self-select preferred communication channels.
Solution: FICO® Customer Communication Services
Results: Increased payment arrangements by nearly 40%, reduced operating costs by more than US$2 million, and eliminated the need for live agents to address early-stage collections while continually improving customer experience.
Download your free Case Study
Brochure
Mosel: An Overview
Brochure
Xpress Mosel—An Overview
Case Study
The National Bank of Australia transforms collections to prepare for a changing economy
Solution Sheet
FICO Application Risk Models
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.