The Value of Transforming to a Data-Driven Digital Collection Shop: Two Years On

Absa is one of Africa’s largest financial groups. In this session, they return to FICO World to share how Absa Retail Bank Collections undertook a head-to-toe transformation during arguably the most challenging of environments since Dec 2019 and have delivered the three-year ROI in just two years. It’s a great story of how a mainstream performer with the right investment, motivation, and focus can significantly shift needles